Tuesday, July 07, 2009
Booking Airlines is Hell
I've spent the last three hours trying to book a flight from somewhere nearby like Montrose or Grand Junction to Philadelphia to see my mother. My dates are open. It's been HELL!
I don't want to arrive at the Philly airport at midnight. No thanks, United. Oh, Frontier has a nice set of flights, only $1132...
I thought my friend Southwest Air was going to help me out, especially since I have a roundtrip rapid reward I won last year, and I even saved the winning number. But they didn't like my password so I had to go into the retrieval of lost passwords sub basement and answer questions that made no sense to me. "Where were you travelling on May 6 09?" I was in L.A. then. Nowhere isn't an option.
And now Southwest has a new ticket level- you have to be a Freedom Flyer to book certain flights, like the one that gets me to Philadelphia at 7 pm instead of midnight. You have to turn in double rapid rewards, (ie two free round trips) in order to become a Freedom Flyer. But maybe it comes with freedom fries... and gives you that warm and fuzzy patriot feeling too.
And every day you get fed up and think "I'll try this in the morning", you wake up and learn all the fares have gone up another $75 or more or the flight you were looking at that gets in at midnight is now sold out.
Time for a hike, and this time we're taking the French Rabbit.
When there were travel agents like the lady above, aah. You called, told her where and when you wanted to go, and she called you back a little later and had it all worked out.